Privacy Policy

Last Updated: August 12, 2026

American Asset Buyers respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit our website, contact us, request an evaluation, inquire about precious metal buying or refining services, or otherwise interact with our business.

By using this website or providing information to American Asset Buyers, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

The information we collect depends on how you interact with American Asset Buyers.

Information You Provide Directly

When you contact us, request an evaluation, open or inquire about a commercial account, or communicate with our team, we may collect information such as:

Name
Email address
Telephone number
Business name
Mailing or business address
Information about the items or materials you want evaluated
Details related to gold, silver, platinum, palladium, jewelry, bullion, coins, dental scrap, electronic scrap, or industrial materials
Photographs or descriptions of items submitted for preliminary review
Communication preferences
Information included in messages, forms, emails, or other correspondence
Commercial account information, where applicable

If a transaction requires additional identification, payment, tax, regulatory, or recordkeeping information, we may collect the information reasonably necessary to complete the transaction and comply with applicable legal requirements.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, server logs, analytics technologies, or similar tools. This may include:

IP address
Browser type
Device type
Operating system
Pages visited
Date and time of visits
Referring website
General geographic region
Website activity and interaction data

This information helps us understand how visitors use the website and identify technical or performance issues.

2. How We Use Your Information

American Asset Buyers may use collected information to:

Respond to questions and service inquiries
Schedule or coordinate precious metal evaluations
Review information about items or materials you may wish to sell
Provide information about buying and refining services
Communicate regarding gold, silver, platinum, palladium, coins, bullion, jewelry, scrap, or other qualifying materials
Establish and manage commercial customer relationships
Process transactions and related payments
Maintain transaction, refining, settlement, and customer records
Verify information when reasonably necessary
Provide customer service
Improve our website and business operations
Analyze website traffic and visitor behavior
Detect or prevent fraud, misuse, unauthorized activity, or security incidents
Meet accounting, tax, regulatory, legal, and recordkeeping obligations
Protect the rights, property, and safety of American Asset Buyers, our customers, and others

We may also use information for purposes reasonably related to the reason it was originally provided.

3. Precious Metal Evaluation and Transaction Information

Because American Asset Buyers purchases and evaluates valuable materials, certain transactions may require additional documentation.

Depending on the type of transaction and applicable requirements, we may maintain information relating to:

Items presented for evaluation
Metal type
Weight
Purity or testing results
Transaction amount
Settlement details
Seller or business information
Dates of evaluations or transactions
Commercial refining activity
Supporting documentation

This information may be retained for legitimate business, accounting, security, compliance, dispute resolution, and legal purposes.

Providing an item for evaluation does not necessarily require you to complete a sale. When applicable, you may review the offer and decide whether you wish to proceed.

4. Commercial Customer Information

American Asset Buyers works with businesses such as jewelers, pawn shops, dental practices, coin dealers, electronics recyclers, and industrial companies.

When a business contacts us about recurring buying or refining services, we may collect information including:

Company name
Business contact information
Authorized contact person
Types of materials submitted
Refining or evaluation history
Shipping or delivery information
Settlement records
Payment details
Account communications

We use this information to manage the commercial relationship, process materials, provide account support, maintain accurate records, and complete applicable transactions.

5. How We May Share Information

American Asset Buyers does not sell your personal information simply because you contact us for an evaluation.

We may disclose information to third parties when reasonably necessary to operate our business, including:

Service Providers

We may work with companies that provide services such as:

Website hosting
Data storage
Website analytics
Payment processing
Accounting
Information technology
Communications
Shipping or logistics
Business administration
Fraud prevention
Professional consulting

These providers may receive information only as reasonably necessary to perform services on our behalf.

Legal and Regulatory Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

Comply with applicable law
Respond to a lawful court order, subpoena, or government request
Meet regulatory or recordkeeping obligations
Investigate suspected fraud or unlawful activity
Protect our legal rights
Protect customers, employees, property, or the public

Business Transactions

If American Asset Buyers is involved in a merger, acquisition, sale of assets, financing transaction, restructuring, or similar business event, information may be transferred as part of that transaction, subject to applicable law.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality and understand visitor activity.

Cookies may help us:

Remember website preferences
Analyze website traffic
Understand which pages visitors use
Improve website performance
Identify technical problems
Measure the effectiveness of online marketing

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect how some website features function.

7. Third-Party Websites and Services

Our website may contain links to third-party websites, market pricing resources, payment providers, mapping services, social media platforms, or other external services.

American Asset Buyers does not control the privacy practices of third-party websites. Their collection and use of information are governed by their own privacy policies.

We encourage you to review the privacy practices of any third-party service before providing personal information.

8. Precious Metal Market Pricing

Our website may display current or recently updated market information for gold, silver, platinum, or palladium.

Market pricing information is provided as a general reference and should not be interpreted as a guaranteed purchase price.

The value offered for particular materials may depend on factors such as:

Metal type
Purity
Weight
Recoverable precious metal content
Condition
Testing results
Refining requirements
Current market conditions

Information entered when requesting an evaluation may be used to respond to your request, but final transaction values may require physical inspection and testing.

9. Data Security

American Asset Buyers uses reasonable administrative, technical, and physical measures designed to protect personal information from unauthorized access, loss, alteration, disclosure, or misuse.

However, no website, database, email system, or electronic transmission method can be guaranteed to be completely secure. Customers should avoid sending highly sensitive information through unsecured communication channels unless specifically requested through an appropriate method.

10. Data Retention

We may retain personal and transaction information for as long as reasonably necessary to:

Provide requested services
Maintain customer or commercial accounts
Complete transactions
Resolve disputes
Maintain accounting and tax records
Meet legal or regulatory requirements
Protect against fraud
Enforce agreements
Support legitimate business operations

Retention periods may vary depending on the type of information and the purpose for which it was collected.

11. Your Privacy Choices

Depending on where you live and applicable privacy laws, you may have certain rights regarding your personal information.

These may include the right to request:

Access to certain personal information
Correction of inaccurate information
Deletion of qualifying information
Information about how personal information is used
Information about certain disclosures
Withdrawal from certain marketing communications

Some requests may be limited where we are required or permitted to retain information for transaction records, legal compliance, fraud prevention, tax purposes, dispute resolution, or other legitimate reasons.

We may need to verify your identity before completing certain privacy requests.

12. Marketing Communications

If you choose to receive promotional emails or other marketing communications from American Asset Buyers, you may unsubscribe using the instructions included in those communications or by contacting us.

Transactional or service-related communications may still be sent when necessary to respond to an inquiry, complete a transaction, provide account information, or address an existing business relationship.

13. Children's Privacy

American Asset Buyers' website and precious metal buying or refining services are intended for adults and businesses.

We do not knowingly collect personal information from children under 13 through our website. If we learn that information from a child under 13 has been submitted without appropriate authorization, we may take reasonable steps to delete it.

14. Do Not Submit Unnecessary Sensitive Information

When contacting us online, please provide only the information necessary for your inquiry.

Do not submit passwords, complete banking credentials, Social Security numbers, or other highly sensitive personal information through ordinary contact forms or unsecured email unless American Asset Buyers specifically requests the information through an appropriate secure process.

15. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state law.

Depending on the applicable law, eligible residents may have rights to access, correction, deletion, portability, disclosure, or processing of certain personal information.

American Asset Buyers will review qualifying privacy requests in accordance with applicable legal requirements. Certain information may be exempt, particularly where retention is necessary for legal compliance, financial transactions, fraud prevention, security, or other recognized business purposes.

16. Changes to This Privacy Policy

American Asset Buyers may update this Privacy Policy periodically to reflect changes in our website, services, business operations, technologies, or applicable legal requirements.

When changes are made, the revised policy will be posted on this page with an updated "Last Updated" date.

We encourage visitors to review this policy periodically.

17. Contact American Asset Buyers

If you have questions about this Privacy Policy, the information we collect, or a privacy-related request, please contact American Asset Buyers through:

Email: Phoenixloancompany@gmail.com

Phone number: +16023009967

Secondary Phone number: +14803828372

American Asset Buyers